Fire

What should you do if a fire starts in your home or apartment?

  • Call the fire department.
  • Contact our emergency hotline immediately.
  • Save all receipts to claim reimbursement for accommodation and meal expenses.
    These additional living expenses Additional living expenses are the extra expenses incurred for food and lodging until your residence is inhabitable following a covered loss. This amount compensates for expenses that are over and above your normal living expenses. will be reimbursed if the premises are rendered uninhabitable by the fire.
  • Do not enter into any written agreement until you have spoken to your claims adjuster. He or she will advise you on the role of any parties present at the scene of the fire and the financial consequences related to their services.

1 800 461-0770

8:00 a.m. to 9:00 p.m.
weekdays
9:00 a.m. to 5:00 p.m.
Saturday
9:00 a.m. to 4:00 p.m.
Sunday

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