2018 Annual report

2018 Annual report

(PDF - 83 pages)


In 1940, La Capitale was founded in Quebec City by provincial public employees who wanted to provide financial security to their families. Today our Mutual has grown more than 312 000 members and has hundreds of thousands of clients across Canada. In spite of its growth, La Capitale has remained true to its values of mutual aid and solidarity.

Key Facts and Figures

La Capitale Civil Service Mutual ›

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Life and Health Insurance and Financial Services ›

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Property and Casualty Insurance ›

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A word from our president

2018 was a good year for La Capitale’s life and health insurance and financial services
division and for its property and casualty insurance division. The P & C division’s
performance is noteworthy, because it was achieved in a challenging context in which
major climatic events impacted the entire industry.

The insurance and financial services marketplace is evolving at a rapid pace with the
arrival of new players riding the wave of new technology. To weather the storm
and carry on with its mission to meet the needs of its clients and mutual members,
La Capitale strengthened its commitment towards sustainable development in 2018.
To ensure its longevity, the company aims to position itself as an industry leader in
terms of profitability, customer service and innovation.


Honors and distinctions

La Capitale received several honours and was also very involved in the sponsorship of events likely to boost its brand awareness.

Our awards and honours
Our main sponsorships
Our foundation


Our company at a glance

Guided by the values of mutualism on which it was founded, La Capitale works with clients to build, protect and value what they feel counts for their financial security.

Our company profile
Our organization
Our distribution network



2018 Key Facts and Figures

Discover our highlights of the year 2018. (PDF -  4 pages)


Recent annual reports

2017 (PDF - 87 pages)
2016 (PDF - 92 pages)
2015 (PDF - 92 pages)
2014 (PDF - 96 pages)
2013 (PDF - 88 pages)
2012 (PDF - 90 pages)
2011 (PDF - 90 pages)

Media contact

Jean-Pascal Lavoie
Press Relations
and Public Affairs Advisor

418 747-8053