Claim Centre

To file a claim at

1 800 461-0770

24 hours a day, 7 days a week

We’re here to help you

Feel free to contact us, even if you’re not sure whether you need to file an insurance claim. We’re here to reassure you and help you take stock of the situation, as well as support you at every step of the claim process. See the procedure to follow to settle your claim as soon as possible.

  • Auto
  • Home
  • Leisure and recreational vehicles

Collision

See the procedure to follow if you have an automobile collision.

File or track a claim online
Approved auto repair shops
Roadside assistance

Find out more

Fire, theft or vandalism

See the procedure to follow if your vehicle is damaged by fire, theft or vandalism.

File or track a claim online
Approved auto repair shops
Roadside assistance

Find out more

Glass breakage

Take your vehicle as soon as possible to one of our approved glass repair experts.

You don’t need to call us. The repair expert will send us the information we need.

Find out more


Tools

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Joint report

Fill out your joint report using the application created by the Groupement des assureurs automobiles or print a copy and keep it in the glove compartment.

Download (PDF)
Download on Google Play
Download on App Store

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Online services

Access Client Centre through our website or with our mobile app to file an automobile claim, track your claims and easily send in your documents (joint report, receipts, photos, etc.).

Access Client Centre
Download on Google Play
Download on App Store

Water damage

See the steps to follow if your home was damaged by water.

Find out more

Theft and vandalism

See the steps to follow if your home was burglarized or vandalized.

Find out more

Fire or smoke

See the steps to follow if your home was damaged by fire or smoke.

Find out more

Other damage

See the steps to follow if your home or property (pool, spa, etc.) was damaged, or if you caused damage to someone else's property.

Find out more


Tools

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FAQ

Get answers to your questions about home insurance claims in our FAQ!

Go to our FAQ

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Online services

Access Client Centre through our website or with our mobile app to track your claims and easily send in your documents (receipts, photos, etc.).

Access Client Centre
Download on Google Play
Download on App Store

ATVs and snowmobiles

See the steps to follow following an incident involving your ATV or snowmobile.

Find out more

Motorcycles

See the steps to follow following an incident involving your motorcycle.

Find out more

Travel trailer and motorhome

See the procedure to follow for water damage, theft or damage to your recreational vehicle.

Find out more

Watercraft

See the steps to follow in the event of a breakdown, collision or theft of your watercraft, or if it sustains any other type of damage.

Find out more


Tools

img-application-mobile

Online services

Access Client Centre through our website or with our mobile app to track your claims and easily send in your documents (joint report, receipts, photos, etc.).

Access Client Centre
Download on Google Play
Download on App Store

reference-dimage

To file a claim or check the status
of your file

1 800 461-0770