Claim Centre

File a claim at

1 800 461-0770

24 hours a day, 7 days a week

We’re here to help you

Feel free to contact us, even if you’re not sure whether you need to file an insurance claim. We’re here to reassure you and help you take stock of the situation, as well as support you at every step of the claim process. See the procedure to follow to settle your claim as soon as possible.

  • Auto
  • Home
  • Leisure and recreational vehicles

Collision

See the procedure to follow if you have an automobile collision.

File or track a claim online
Approved auto repair shops
Roadside assistance

Find out more

Glass breakage

Take your vehicle as soon as possible to one of our approved glass repair experts.

You don’t need to call us. The repair expert will send us the information we need.

Find out more

Fire, theft or vandalism

See the procedure to follow if your vehicle is damaged by fire, theft or vandalism.

File or track a claim online
Roadside assistance
Approved auto repair shops

Find out more

Pool and spa damage

Discover damage to your pool or spa when the snow melted? See whether you're covered by referring to the procedure to follow to make a claim.

Glass breakage

Noticed a crack in a window or glass breakage? Don't wait, make a claim.

Water damage

Leaky pipe or water in the basement? Our claims service is available 24 hours a day Report your loss quickly.

Fire

Did a fire cause damage to your home? Our claims service is available 24 hours a day Refer to our procedure to follow to make a claim and settle the matter quickly.

Civil liability

Have you caused damage to someone else's property (fence, garage, tree, etc.)? Report it quickly by referring to the procedure to follow to make a claim.

Loss of food

Power outage or damage to refrigerator? Reduce the number of times you open your fridge door or place your perishable foods in a cooler. Refer to the procedure to follow to make a claim.

Wind, hail and freezing rain

Did wind, hail or freezing rain damage your home? Secure the area to avoid further damage and make a claim by following our procedure.

Theft and vandalism

Burglarized? To speed up the process, make a list of stolen items in your Client Centre and refer to the process for making a claim.

ATVs and snowmobiles

Did an incident occur with your ATV or snowmobile? Follow our advice to settle your claim rapidly.

Motorcycles

Need to make a motorcycle insurance claim? Follow our advice to settle your claim rapidly.

Watercraft

Whether you have a breakdown, collision, theft or any other loss, follow our advice to settle your watercraft claim rapidly.

Travel trailer and motorhome

You notice damage caused by water or wind or you're the victim of theft? Follow our advice to settle your claim rapidly.

Tools

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Joint report

Fill out your joint report using the application created by the Groupement des assureurs automobiles or print a copy and keep it in the glove compartment.

Download (PDF)
Download on Google Play
Download on App Store


 

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Client Centre

File an automobile claim, track your insurance claims and manage your insurance contracts.

Find out more

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Mobile app

As soon as your claim file has been opened, you can easily send in your documents (joint report, receipts, photos, etc.)

Download on Google Play
Download on App Store

To file a claim or check the status of your file

  1 800 461-0770