Fire in your home


File a claim at 1 800 461-0770

24 hours a day, 7 days a week

  1. Contact our Claims Department immediately at 1 800 461-0770. It is available 24 hours a day.
  2. Save all receipts to claim reimbursement for accommodation and meal expenses. These additional living expenses will be reimbursed if the premises are rendered uninhabitable by the fire.
  3. Do not enter into any written agreement until you have spoken to your claims adjuster. He or she will advise you on the role of any parties present at the scene of the fire and the financial consequences related to their services.

Have more questions? Go to our FAQ.