Theft and vandalism


File a claim at 1 800 461-0770

24 hours a day, 7 days a week

  1. Contact the police immediately and mark down the police report number.
  2. Have repair work done to make the premises safer, like barricading doors and windows. Keep damaged parts and repair invoices. These fees are reimbursable.
  3. Compile a list of damaged or stolen property using our damage statement (PDF - 85 ko) or do it online in your  Client Centre.
  4. Gather your sales receipts, instruction manuals, warranties, photos or any other proof of ownership.
  5.  Contact our Claims Department at 1 800 461-0770 to report the loss.

Have more questions? Go to our FAQ.