Theft and vandalism
File a claim at 1 800 461-0770
24 hours a day, 7 days a week
- Contact the police immediately and mark down the police report number.
- Have repair work done to make the premises safer, like barricading doors and windows. Keep damaged parts and repair invoices. These fees are reimbursable.
- Compile a list of damaged or stolen property using our damage statement (PDF - 85 ko) or do it online in your Client Centre.
- Gather your sales receipts, instruction manuals, warranties, photos or any other proof of ownership.
- Contact our Claims Department at 1 800 461-0770 to report the loss.
Have more questions? Go to our FAQ.