Partial theft and vandalism
File a claim at 1 800 461-0770
24 hours a day, 7 days a week
A side window of your car is broken and the stereo system has been stolen? Here are the steps to follow to file a claim:
- Contact the police department and mark down the police report number.
- Avoid further damage by contacting one of our specialists to carry out the necessary repairs and keep your invoices. See our list of approved auto repair shops and body shops or automotive glass repair specialists.
- Contact our Claims Department at 1 800 461-0770 to report the loss as soon as possible.
Theft inside your vehicle
Two deductibles are usually applicable: one for the stolen property (home insurance) and the other for the damage to the vehicle (car insurance).
However, at La Capitale, we handle things differently! If both your car and your personal property are insured with La Capitale, you'll only need to pay the higher of the two deductibles.
Stolen car keys
If both your car and your personal property are insured with La Capitale, there will be no deductible to pay for the replacement of ignition or door keys, or for reprogramming key fobs.