Theft of your car


File a claim at 1 800 461-0770

24 hours a day, 7 days a week

  1. If your vehicle is equipped with a tracking system, contact your service provider.
  2. Contact the police immediately and mark down the police report number.
  3. Contact our Claims Department at 1 800 461-0770 to report the loss as soon as possible.
  4. Keep all invoices and receipts related to additional transportation costs.

Deductible for the total theft of your vehicle

Under the Quebec automobile insurance policy, you are responsible for paying the deductible if your vehicle is stolen.

However, at La Capitale, we handle things differently!

  • No deductible if your private passenger vehicle is stolen.
  • If your vehicle is equipped with a recognized tracking system, anti-theft marking or immobilizer, you won't pay any deductibles for an attempted robbery of your vehicle.

Have more questions? Go to our FAQ.