Claim for prescription drug and for medical and paramedical expenses

Please note that as of January 1, 2019, you can access the claim form for prescription drug, medical and paramedical expenses by logging in to your Client Centre account.


  • Your claim has been submitted to La Capitale Civil Service Insurer Inc, (La Capitale).
  • You must submit your claim for benefits within 12 months following the date on which the expenses were incurred and the services were rendered.
  • Keep your original receipts for a 12-month period following the claim date. La Capitale reserves the right to ask for these receipts at any time during this 12-month period.

IMPORTANT: The payment of benefits will be made as per the instructions in your file. If you wish to provide or change your bank information, please attach a cheque specimen. For all other changes, please call our Customer Service department at 418 644-4200 or 1 800 463-4856, or fill out the paper form.

For technical support, please call 1 855 747-2233.