Submitting disability claim

Are you entitled to disability benefits?

Submit your claim online

How to prepare your claim


Speak to your employer and attending physician

They must also fill out specific sections of your application form.


Go to the Client Centre to submit your claim

Access the Client Centre

Next steps

Your claim will appear in the Disability section within two business days.

A member of the disability management team will review your file and contact you within five to 10 business days. If your claim is accepted, you will receive benefits directly in your bank account.

Advantages of submitting your claim for disability benefits in the Client Centre


Send your documents and personal information from a fully secure platform.


Speed up the processing of your claim by avoiding postal delays.


Add documents quickly and easily to your file.


Track the status of your claim.

Any questions?

Contact us at 1 800 463-4856.

Monday to Thursday 8:30 a.m. to 8:00 p.m.
Friday 8:30 a.m. to 5 p.m.
Saturday 9 a.m. to 12 p.m.
Holiday Schedule

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