Travel Insurance and Assistance within the Group Insurance
When included in your group insurance contract, this insurance covers emergency medical expenses incurred abroad and provides access to an internal assistance service. The coverage may also include Trip Cancellation insurance. Please refer to your contract or your insurance booklet for further details.
You must also contact CanAssisance before departure if you have any concerns about the state of your health and want to confirm your eligibility.
What to do in the event of an emergency abroad
If a problem occurs, call CanAssistance, our health and travel assistance provider partner, toll-free as soon as possible. Please have on hand your service card showing your employer and group ID numbers.
Canada and United States
1 800 363-9050
1 514 985-2281
Prefer to contact us by email?
Simply fill out the online travel assistance form available 24/7.
Worldwide travel assistance!
In the event of illness, accident or any kind of incidents abroad, travel assistance is there to make life easier for you and help you deal with your situation in the best possible conditions.
This page is provided for information purposes only. It merely provides an overview as to the nature of the coverage available. At all times, the terms and conditions pertaining to the coverage provided under each benefit are governed solely by the group insurance contract. Some conditions and exclusions apply.
Group Insurance Glossary
To help you understand group insurance terms, here are some definitions for nine of the key terms you’re likely to come across.
Learn more about it in reCap Blog.