Online services

Whether you’re using our web version or our mobile app, you can now log in to your Client Centre account to manage your insurance and finances in an easy, quick and secure way.

2 ways to access to Client Centre

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Do you own a computer, tablet or mobile device? Our online services are available 24/7 on all these platforms in the web version.

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Thanks to La Capitale’s mobile app, you can access Client Centre with just one click and take photos of your receipts to submit healthcare claims.

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Here is the information available on your La Capitale products

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Group insurance

Get access to:

  • Claim information
  • Your insurance plan and insured amounts
  • Your cumulative amounts for tax purposes and various forms
  • Your group insurance information (booklet or contract)
  • Your online payment statements
  • Your service card in order to print it

How to create an account in Client Centre (video)


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Home, auto and leisure vehicle insurance

  • Get easy access to your insurance contracts, 24 hours a day
  • File an automobile claim
  • Follow up on your claims
  • Print your auto insurance certificates
  • Notify us when you store your car or motorhome, or take it out of storage
  • Take advantage of these services wherever you are, thanks to a mobile-optimized display

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Life and Health Insurance

  • View the summary of your life and health insurance files
  • Access your contracts' annual statements
  • Receive notice by email informing you of the availability of your statements

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La Capitale Stow & Grow Account

  • Keep track of the funds you’ve set aside for your projects in your high-interest savings account
  • Deposit, transfer or withdraw your funds
  • Set up periodic bank transfers or enrol in payroll deduction
  • View your monthly bank transactions

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Savings and Retirement

  • View the current status of your savings and investment products
  • Access your account balances and transaction statements
  • Sign up for electronic statements

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Mortgage Line of Credit

  • View the balance of your mortgage loan
  • Manage your transfers from accounts or institutions
  • Pay your property taxes

Access to Client Centre

Connect

Download mobile app

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