Frequently asked questions

Here are the answers to the most frequent questions about the THANKS loyalty Program.


Am I eligible for the THANKS Program?

Anyone insuring a home, car or leisure vehicle with La Capitale will automatically benefit from THANKS Program privileges.

Is the THANKS Program free?

Yes, it’s free.

How can I enter the THANKS contest?

Simply insure your home, car or leisure vehicle with us for a period of at least three years to automatically enter the THANKS contest. There are no forms to fill out. Details and rules.

What are my odds of winning a prize in the THANKS contest?

The longer you remain insured with us, the more chances you have to win:

  • 3 or 4 years of loyalty = 3 entries
  • 5 to 9 years of loyalty = 5 entries
  • 10 to 14 years of loyalty = 10 entries
  • 15 to 19 years of loyalty = 15 entries
  • 20 to 24 years of loyalty = 20 entries
  • 25 years of loyalty or more = 25 entries

To discover your loyalty level, visit your Client Centre.

Which privileges do I have access to?

To find out your privileges, visit your Client Centre.

Want to benefit from the THANKS Program privileges?

icone_telephone.png1 855 208-7768

Already a client?

See your recognized loyalty years and your privileges.

Terms and conditions of the THANKS Program available in Client Centre

La Capitale General Insurance, Firm in Damage Insurance. At all times, terms and conditions pertaining to coverage are governed solely by the insurance contract. Some conditions and exclusions apply.